100% Organic, Vegan & Plastic Free - Natural body care handmade in the UK by The Green Woman  

 Unit 18 Rural Enterprise Centre, Eco Park Road, Ludlow, Shropshire, SY8 1FF Email: info@thegreenwoman.co.uk
 01584 817701

Delivery by Royal Mail. We deliver to any UK mainland or UK Channel Island address using Royal Mail. Orders up to 2kg in weight are classed as small parcels and incur a £3.00 (+VAT) delivery charge from Royal Mail.--- Whilst we'll aim to dispatch your order with 48 hrs, during busy periods it can take up to 5 working days. Delivery usually takes 2-3 days from dispatch. ---Please note that delivery can take longer during busy periods like Christmas and this is out of our control. We advise ordering early to avoid disappointment. ---Fit Pit is designed to melt at body temperature. During very hot weather postal vans can become very warm. Orders shipped during this time may melt and spoil in transit. We will usually send out your order after the weather has cooled, usually within 7-10 working days.

We gladly accept returns and exchanges. Please contact us within 7 days of delivery. Send items back within: 14 days of delivery I don't accept cancellations but please contact me if you have any problems with your order --- The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective. I can't accept returns for: Custom or personalised orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene reasons) ---- Returns and exchange details: You must inspect your purchased item(s) upon delivery. If you identify any damages or shortages, please inform us by email within 7 days of delivery, providing details. We will, as appropriate, repair, or replace, or refund the purchased item(s) or part of them. --- It is rare, but if you experience any redness or soreness from using Fit Pit, this will probably indicate a sensitivity to Bicarbonate of Soda. This will mean the product is not suitable for you. Stop using the product and please contact us for a refund.

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