Our mission is to make apparently useless materials, destined for landfill, into genuinely useful, sustainable and well-designed products. This is called ‘closed loop’ design which drives the development of the circular economy. Our mission to create useful, sustainable solutions is at the heart of all the products we make, such as house signs from recycled plant pots and tide clocks from recycled milk bottles. Circular Cup is our latest circular design solution. For us, waste materials are both a challenge and an opportunity, not just to talk about a more sustainable future, but to shape one. As well as producing our collection, we collaborate with global retail brands and recycling firms who want to turn their waste into useful new products.  

Here’s everything you need to know about our delivery costs and timescales, and how to return goods to us. Delivery Our House Signs are all hand-made to order and therefore require time to finish to our high standards. As such House Signs are not dispatched until at most 10 working days after they have been ordered. Shipping times will be based upon your selection at checkout. House Signs Please note: Our House Signs are all hand-made to order and therefore require time to finish to our high standards. As such, House Signs are not dispatched until, at most, 10 working days after they have been ordered. Shipping will times will be based upon your selection at checkout. Returns and exchanges We hope that you are delighted with your purchase from Circular&Co. If for any reason you are not completely satisfied with your purchase, please let us know within 30 days and we will be happy to provide an exchange or refund. All returned items for exchange of refund must be in their original, unused condition. Please call our team on 01872 575000 prior to returning an item, as there are occasions when we need to arrange the return beforehand. A detailed breakdown of the returns process which best suits you will be given over the phone. Postage cost refunds If a product is required to be sent back for repair or to be replaced then we will refund the delivery cost. If the goods are unwanted as opposed to faulty, we are unable to refund the delivery cost for sending it back, however we will refund the initial order in full (including any standard delivery charges) once it has been received by our returns department. Return Address Remember to include your original receipt as proof of purchase. Circular&Co. Unit 6 Cligga Head Industrial Estate Perranporth Cornwall TR6 0EB

Privacy and Cookies We take your privacy seriously at Circular&Co. Find out more about how we protect your privacy and which cookies we use and why. Your Privacy Information you supply using any electronic forms on this site will only be used for the purpose(s) stated on the form. Information you provide in emails to us will only be used for the purpose (which we reasonably believe) that you give it to us for. Information you provide us with may be used for statistical research but will not be used in any way (beyond its original purpose) which enables you to be identified. Your Data Circular&Co. uses a secure web hosting platform to present and sell our services and products. Our website hosting and support is provided by Channel Digital Ltd. Credit card information We do not handle your credit card information directly, i.e. do not collect, store or process such data in any way. Instead, we use Paypal as a payment gateway to process your payment information. Use of Cookies Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Some cookies are used for advertising, so you are shown adverts that are more personalised to you, based on your previous internet behaviour. Some examples of cookies could be: • storing information to personalise the website to your chosen requirements • a website that sells things may use a cookie to record items you have in a shopping basket • cookies can be used to record users behaviour on a website, for example to record the pages they have viewed There are two different types of cookie that can be placed in your browser by a website: Session cookies are only used for the period you use the website, and are deleted when you close your web browser. A new cookie would then be placed in your web browser if you were to visit the same website again in the future. Persistent cookies remain in your browser once you have left the site and closed your web browser. The next time you visit the site the information in the cookie will be used to ensure the website works as set up at the previous visit. For example to display certain things on the homepage. Persistent cookies will expire if the website that set them is not visited again within a certain timescale. Managing cookies on your computer Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit the about cookies website. You can choose to block the cookies that are set by the Ashortwalk website, however you must be aware that doing so may mean that parts of the site will not work correctly. Changes to the way websites use cookies The law that controls how cookies are used on websites has changed. There is more information about cookies on the Information Commissioners website. Privacy policy updates We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Information Request If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@ashortwalk.com or send us mail to: Circular&Co. Cligga Head Industrial Estate St. Georges Hill Perranporth Cornwall TR6 0EB

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